STEPHENS LADD PSYCHIATRY
Child l Adolescent l Adult Psychiatry
Medication Management & Therapy
Stephens Ladd Psychiatry specializes in the treatment of children, adolescents, and adults that are challenged by mental health difficulties. All providers offer comprehensive psychiatric evaluations and evidence-based treatment solutions for a wide range of mental health disorders.
Dr. Jeff J. Stephens is a Board Certified Adult, Child, and Adolescent Psychiatrist. Dr. Stephens grew up in Oklahoma and attended Clemson University on a wrestling scholarship. He graduated from Clemson with a BA in Biological Sciences and attended medical school at the Medical University of South Carolina in Charleston, SC. Dr. Stephens completed his residency and fellowship training at MUSC where he was Chief Resident in 2005.
He moved to Greenville, SC and worked at Upstate Psychiatry for 7 years before opening Stephens Psychiatry in July 2013.
Dr. Mary Ladd specializes in child, adolescent and adult psychiatry in Greenville, SC. She strives to use a personalized approach when it comes to her patients. Dr. Ladd graduated from the University of Scranton with a B.S. in Biology. She attended Creighton University in Omaha, NE where she earned her medical degree. She then moved to Charleston, South Carolina where she underwent residency training at the Medical University of South Carolina. She continued her training in Child and Adolescent fellowship at MUSC where she also served as Chief Resident.
When it comes to diagnosis, assessment, evaluation and treatment, Dr. Ladd believes that these should vary depending on a person’s needs. Her comprehensive approach has always been guided by her respect of individuality and uniqueness.
CARA REEVES, PHD
Dr. Cara Reeves is a clinical psychologist with an extensive background in the psychological assessment and treatment of children, adolescents and adults in both clinical and medical settings. Dr. Reeves received her doctoral training at the University of Mississippi and completed a postdoctoral fellowship at the Medical University of South Carolina. Dr. Reeves also completed a research internship at St. Jude Children’s Research Hospital, where she developed a programmatic line of research examining the cognitive sequelae of pediatric brain tumors and leukemia. Since completion of her training, Dr. Reeves worked as a staff psychologist for the Children’s Hospital of Prisma Health System, serving as a clinical provider for a comprehensive weight management program, bariatric weight management clinic and the Pediatric Behavioral Health Clinic. Dr. Reeves also worked as a contract psychologist for the Center for Research, Assessment and Treatment Efficacy in Asheville, where she conducted comprehensive psychological evaluations on adolescents in residential treatment facilities.
Dr. Reeves joined Stephens Ladd Psychiatry in January 2019. Her practice focuses on the delivery of cognitive behavioral therapy (CBT) and other evidence-based treatments to adolescent and adult clients with a wide range of emotional, behavioral, and adjustment problems, such as anxiety, depression, ADHD and relationship problems.
WHAT SHOULD I DO IN CASE OF EMERGENCY
If there is an emergency, please call 911 or go to the nearest ER for evaluation.
National Suicide Prevention Lifeline 1-800-273-8255
Contact the Carolina Center for Behavioral Health at 864-235-2335 or thecarolinacenter.com for intake evaluation.
DO YOU TAKE INSURANCE
We do not accept insurance and require payment in form of cash, check, or credit at time of service.
We do not file insurance claims but provide a statement that clients can submit to their own insurance carriers for reimbursement.
WHAT ARE THE COSTS OF YOUR SERVICES
After carefully reviewing current psychiatric rates in Greenville, we had intended to increase rates in January of 2021, but in the midst of the pandemic we elected to postpone rate increase until July 1, 2021 as we are aware of the financial hardships that came along with COVID19.
For Dr. Stephens and Dr. Ladd:
$100 for 15 minutes
$125 for 20 minutes
$175 for 30 minutes
$250 for 40 minutes
$350 for 60 minutes
For Dr. Cara Reeves
Follow up: $160
WHAT IS YOUR CANCELLATION/NO SHOW POLICY
We require a 24 hour notice for cancellations. There will be a $75 fee for late cancellations and missed appointments.
Payment is required prior to rescheduling.
Three or more no show/late cancellations are subject to discharge from the practice.
WHAT IS YOUR PRESCRIPTION POLICY
Refill requests are only processed during business hours, requests sent after 4 pm may be addressed be the following business day.
Due to the amount of medication refill requests we receive daily, we will not always be able to respond once it is processed, please check with your pharmacy prior to calling/emailing a second request.
If there is a refill needed Friday through Sunday, there will be a $25 charge applied.
Controlled substances are only able to be sent as a one month's supply electronically. Due to that, please call the office for refills when you are down to the last 5-7 days of medication. You must be seen every three months to continue receiving refills for controlled substances.
WHAT IS YOUR PROCESS FOR MEDICATIONS THAT REQUIRE PRIOR AUTHORIZATIONS
If you have been notified a prior authorization is needed for a medication, please have the pharmacy fax over a rejection claim containing your insurance information.
Please note that once we submit a request it can take your insurance up to 5 business days to respond with a determination.
DO YOU HAVE A LETTER OR FORM FEE
A minimum fee of $25.00 will be charged for all letters/forms and we require 48 hour notice.
WHAT IS YOUR PHONE CALL POLICY
We will try to respond to calls/messages the same day, if received after 4 pm it may be the following business day.
If you need to communicate with your physician outside of an office visit you can do so through our office staff or via email.
Calls returned by your provider after hours or outside of an office visit are subject to charges at the discretion of the physician.